Comments for The Legal Technology Blog http://legaltechblog.com A Service of Integrated Technology Services, LLC - Helping Lawyers Save Time & Money With Technology Mon, 08 Sep 2008 17:22:17 +0000 http://wordpress.org/?v=2.2.1 Comment on My favorite things (software) by Dan Siegel http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-95 Dan Siegel Wed, 20 Feb 2008 23:52:37 +0000 http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-95 You raise some excellent points/questions. My clients on Enterprise aren't reporting the same type of crashing you are. Of course, it sounds like you are heavily using Messenger. My recommendation is to use the internal email because that gives you a permanent record of what was done, and Messenger entries just disappear when you delete them. There is no set number of records for moving up to Enterprise. As the TimeMatters website says, "The Professional Edition is a full-featured, multi-user application that allows your entire firm to manage critical client and matter information. Professional is designed for firms that need the full set of practice management features but do not have the volume of data to require an SQL database. Customers can upgrade to the Enterprise version when their practice requires it. "The Enterprise Edition includes the functionality of Lexis Front Office Professional with the scalability and performance gains of a Microsoft® SQL database. Data-intensive firms will benefit most from Enterprise with quick access to large volumes of information. Enterprise can also be used in tandem with World Server Edition to provide remote access via a browser." In my experience, however, a Microsoft SQL database should be more stable. And why their service techs recommend one version over another, I don't know. I hope this helps. Sorry for the delayed reply. You raise some excellent points/questions. My clients on Enterprise aren’t reporting the same type of crashing you are. Of course, it sounds like you are heavily using Messenger. My recommendation is to use the internal email because that gives you a permanent record of what was done, and Messenger entries just disappear when you delete them.

There is no set number of records for moving up to Enterprise. As the TimeMatters website says, “The Professional Edition is a full-featured, multi-user application that allows your entire firm to manage critical client and matter information. Professional is designed for firms that need the full set of practice management features but do not have the volume of data to require an SQL database. Customers can upgrade to the Enterprise version when their practice requires it.

“The Enterprise Edition includes the functionality of Lexis Front Office Professional with the scalability and performance gains of a Microsoft® SQL database. Data-intensive firms will benefit most from Enterprise with quick access to large volumes of information. Enterprise can also be used in tandem with World Server Edition to provide remote access via a browser.” In my experience, however, a Microsoft SQL database should be more stable.

And why their service techs recommend one version over another, I don’t know.

I hope this helps. Sorry for the delayed reply.

]]> Comment on My favorite things (software) by psanderson http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-62 psanderson Mon, 11 Feb 2008 19:03:45 +0000 http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-62 We think TimeMatters is an excellent product too. It has just been causing alot of grief for about 6 months with daily crashing. Can't seem to get clear answers on which route to take when we contact TM directly for some reason. 1. Do you know if the instant messaging & linking capabilities are more stable with the enterprise version of TimeMatters? We often use this as a means to communicate phone calls, document review etc. back & forth between office staff. 2. We probably have 150,000 plus records - should we even be on Prof. version 7? We can't seem to get any clear answers from TM about this. 3. Why would their own service tech's recommend Prof. 9 rather than enterprise? We think TimeMatters is an excellent product too. It has just been causing alot of grief for about 6 months with daily crashing. Can’t seem to get clear answers on which route to take when we contact TM directly for some reason.

1. Do you know if the instant messaging & linking capabilities are more stable with the enterprise version of TimeMatters? We often use this as a means to communicate phone calls, document review etc. back & forth between office staff.

2. We probably have 150,000 plus records - should we even be on Prof. version 7? We can’t seem to get any clear answers from TM about this.

3. Why would their own service tech’s recommend Prof. 9 rather than enterprise?

]]> Comment on My favorite things (software) by Dan Siegel http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-61 Dan Siegel Mon, 11 Feb 2008 18:40:38 +0000 http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-61 I didn't change from TimeMatters. I evaluated both, and found LegalFiles a bit more to my liking/style. As a consultant, I support both products because both are excellent. Plus, when I need a technical question answered, I'm comfortable that I will receive the answers when I call. Hope that helps. I didn’t change from TimeMatters. I evaluated both, and found LegalFiles a bit more to my liking/style. As a consultant, I support both products because both are excellent. Plus, when I need a technical question answered, I’m comfortable that I will receive the answers when I call. Hope that helps.

]]> Comment on My favorite things (software) by psanderson http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-56 psanderson Tue, 05 Feb 2008 15:31:43 +0000 http://legaltechblog.com/2007/04/07/my-favorite-things-software/#comment-56 I am curious why you made the change from TimeMatters to Legal Files? We are current users of TimeMatters Prof. & Billing Matters both version 7.0. We regularly have 10 users. The features in TimeMatters are great, but the past few months we have been crashing daily. TimeMatters service seems to offer "band-aid" solutions. Instant messaging features are great (the ability to link to client matters & forward through instant messaging saves alot of time and paperwork). However, instant messaging is very sensitive & TimeMatters sales can't assure us that an upgrade will allow our instant messaging to be stable. Not sure if we should make an upgrade or make a change to another case management & billing software. Found it interesting that you made a change & wanted to know if you would give further explanation. I am curious why you made the change from TimeMatters to Legal Files? We are current users of TimeMatters Prof. & Billing Matters both version 7.0. We regularly have 10 users. The features in TimeMatters are great, but the past few months we have been crashing daily. TimeMatters service seems to offer “band-aid” solutions. Instant messaging features are great (the ability to link to client matters & forward through instant messaging saves alot of time and paperwork). However, instant messaging is very sensitive & TimeMatters sales can’t assure us that an upgrade will allow our instant messaging to be stable. Not sure if we should make an upgrade or make a change to another case management & billing software. Found it interesting that you made a change & wanted to know if you would give further explanation.

]]> Comment on About Dan Siegel by Law Practice Management » Blog Archive » A New Blog on the Blogroll http://legaltechblog.com/about/#comment-3 Law Practice Management » Blog Archive » A New Blog on the Blogroll Fri, 18 May 2007 14:41:45 +0000 http://legaltechblog.com/about/#comment-3 [...] In the same vein, I discovered today that my partner in the Managing Partner Development Institute, Dan Siegel Esquire, started a blog. Well, with my Swiss cheese memory I’ll allow that perhaps he told me about it and I forgot. But I doubt it. [...] […] In the same vein, I discovered today that my partner in the Managing Partner Development Institute, Dan Siegel Esquire, started a blog. Well, with my Swiss cheese memory I’ll allow that perhaps he told me about it and I forgot. But I doubt it. […]

]]> Comment on Welcome by Jeff Franklin http://legaltechblog.com/2007/04/07/welcome/#comment-2 Jeff Franklin Fri, 18 May 2007 03:18:52 +0000 http://legaltechblog.com/2007/04/07/welcome/#comment-2 Keep up the good work Dan! Jeff Keep up the good work Dan!

Jeff

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