Can we all agree that email has been around for a while? And so has the horrid Reply to All feature. And so has the ability of businesses to just turn off email boxes of employees and not monitor who might be contacting the departed. Have we learned nothing in all the years email has been a part of our lives?… Read the rest
Integrated Technology Services
Using the Table of Authorities Builder in Microsoft Word

Really? Software Ignorance Hits a New Low!
Really?
How dumb are they?
I can’t say what I’m thinking, I’m in public.
So after you copy and paste it back to word can you print to pdf again and then copy and paste it back to word? HAHA!
These are real quotes, all in response to the Pa. Bureau of Workers’ Compensation’s latest “Tip of the Month – Copying and Pasting from PDF to Word Document,” an email whose number one piece of advice is so wrong and so… this is mixed company so I won’t say.… Read the rest
Technological Incompetence – It’s Scary
Last night I lectured to the Barbieri Inn of Court – a specialty group of lawyers in the Philadelphia area who primarily handle workers’ compensation cases – about the requirement that lawyers be technologically competent. I discussed everything from cellphone security to ransomware.
But today I realized that for some lawyers the bar for technological competence is much, much lower, perhaps below ground level.… Read the rest
NSA Report Offers Practical, Plain Language Guidance About Securing VOIP Systems
The NSA has released a cybersecurity report on how to better secure Voice and Video Over Internet Protocol (VOIP) systems. These systems allows you to make calls using an Internet connection rather than a regular phone line and combine voice, video, and instant messaging.
The report is helpful and provides easy-to-understand guidance on how to protect these communications from vulnerabilities and hackers and limit the risk to data confidentiality.… Read the rest
April Windows Update – Helpful – But Save Your Word Normal.dot File
Microsoft released its April update for Windows 10, and it fixes a lot of bugs, 113 of them to be exact – some of which are important. For more information, click here to visit the ZDNet story about the update.
Back Up Your Word Normal.dot File Before Doing the Update
Although we have been unable to confirm this with Microsoft, our office has experienced problems with the update – one in particular: our Microsoft Word normal.dot… Read the rest
Survey Finds Lawyer Satisfaction With Remote Work – Not Necessarily What We Hear
A study by the Red Bee Group found that lawyers working remotely were somewhat or very satisfied with the systems in place to allow them to work remotely. That’s not what we are hearing at Integrated Technology Services, LLC, where we hear that many solo and small firm attorneys weren’t ready for the dramatic upheaval caused by the COVID-19 pandemic and its forced closure of firms.… Read the rest
Working Remotely – You NEED Adobe Acrobat DC
In our office, we use four software tools more than any others: Microsoft Outlook, Legal Files case management software, Microsoft Word and Adobe Acrobat DC. In addition, at Integrated Technology Services, LLC, Pam Myers and Dan Siegel sell, support and train users of these and numerous other software products, including the entire Microsoft Office 365 suite of products. These products are even more essential now that we, like everyone else, must work remotely for an indefinite period of time.… Read the rest
Did You Know You May Already Have Video Chat? Our Clients Know!
Our Clients Were Prepared for COVID-19 (Well, the remote access part of it)
Not the pandemic itself, of course.
None of us is prepared for a pandemic.
But our clients at Integrated Technology Services, LLC all knew that to prepare for a catastrophe, they needed to transform their offices into a paperless environment. And we tell clients of our law firm, the Law Offices of Daniel J. Siegel, LLC, that we have cutting edge technology, which will allow us to operate remotely even when the Governor has ordered us to close our physical office.… Read the rest